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How about the gear?We provide rackets at no additional cost. For our indoor location, tennis carpet shoes are required. You can rent these for 2 € at the reception of TIB.
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How do I assess my tennis level?Please book the appropriate class for your level. Refer to the "Tennis Levels" page before booking. If you're unsure, feel free to contact us—we're happy to assist.
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What about our cancellation policy and class availabilities?We have a 24-hour cancellation policy. If you need to cancel or reschedule, you can do so from your profile on our Wix members app. Unfortunately, cancellations made less than 24 hours before the class cannot be refunded. Our classes are popular with limited spots, so we recommend booking in advance via our Wix members app. Once registered, you can easily join the waiting list—there’s often a chance to get a last-minute spot—or reschedule classes based on our 24-hour policy. If you need help creating an account, please contact us.
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Where are the classes taking place?Currently, our classes are hosted at TIB Tennis Club. We have two locations: an indoor carpet court at Columbiadamm 111, and an outdoor hard court at Tempelhof "Safe Space" Court.
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What is our weather policy?If the weather does not permit outdoor play, we will cancel the class 2 hours in advance and issue a refund. If rain starts after the class begins and it's less than 20 minutes into the session, you will receive a refund. Unfortunately, no refund is possible if more than 20 minutes of the class have passed.
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What language are the tennis classes taught in?Our official language is English, and all classes are conducted in English. However, our coaches speak multiple languages, including German, French, Spanish, Bulgarian, Dutch, Turkish, and many more.
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